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Knowledgebase
Products
21 Articles
How to do a Stock Take (Without Variants)
How to do a Stock Transfer
How to do a Stock Order
How To Do Stock Usage
Stock Ordering Overview
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Services
36 Articles
How to Add and Edit Services
Setting up Before Appointment Instruction Marketing
How to Assign an Existing Service to a Different Employee
Editing Before Appointment Instruction Message
Adding Service Tags for Use in Online Booking
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Mobile
17 Articles
Mobile App – How to Move to Another Date
Viewing the Latest News in the Mobile App
Using the Dashboard in the Mobile App
Approving Online Bookings via the Mobile App
Telegram Bot Overview
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Online Vouchers
13 Articles
How to Create and Remove Promo Vouchers
How to Select an Online Voucher When at POS
How To Email An Existing Voucher To Clients
Viewing Value of Online Booking & Voucher Payments in Reports
How to Create / Redeem a Voucher at POS
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Forms
8 Articles
Form Management – Viewing Completed Forms
Form Management – Automate Your Forms
Form Management – Form Security
Forms Overview
Form Management – Create & Edit
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Payment Links
4 Articles
Payment Links Overview
Payment Links – Setup
Payment Links – Sending Payment Request
Stripe Integration
Calendar
96 Articles
How to View a Client’s History
Child Accounts Overview
Copy a Service Bundle to Another Site/Location
How to set up Online Booking in Client Diary
How to Hide Non-Rostered Staff on the Calendar
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Point of Sale
50 Articles
How to Select an Online Voucher When at POS
How to Assign an Existing Service to a Different Employee
How to do End of Day Financials
How To Email An Existing Voucher To Clients
Petty Cash
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Online Booking - 2026
20 Articles
Changing the URL Link Address for Beta Online Bookings
Adding Online Booking Beta to Your Website
Setting Which Employees can be Booked via Online Booking
Adding Employee Profile Photos
Enable Services to be Booked Online
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Employees
33 Articles
Edit Rosters Directly from the Calendar
How to View Employees
How To Remove an Employee
How to Setup Auto Log Out Timer for Staff
How to Edit Employee Details
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Marketing
45 Articles
Turning off After Appointment Follow-Up Marketing Messages
I’m Based in Canada. Why is my SMS Not Sending?
Setting up SMS Reminders for Multiple Sites/Locations
How to View Your SMS Usage / Statistics
SMS All Clients That Have Not Visited At All
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Clients
69 Articles
Child Accounts Overview
How to Alert Any Note
Emailing Future Appointments to Clients
Client Deposits / Client Accounts – Taking the Client’s Deposit
How To Add Child In The Client Add/Edit Area
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Reports
34 Articles
Viewing the “Walk-In” Client’s Transaction History
How to Use the Detailed Transaction Report
Viewing Value of Online Booking & Voucher Payments in Reports
How To Use Tax Options In Reports
How to Set Up to Send an Invoice to Xero Unpaid
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Online Booking
38 Articles
How Your Client Uses Online Booking
Stripe Integration
Troubleshooting Online Booking Verified Messages
Changing the Business Location for Online Booking
How to Add Custom Terms and Conditions to Your Online Booking
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Security
10 Articles
Multi Sites – Restricting Employee Access to Another Site’s Calendar
Multi Sites – Restricting Employee Access to Another Site’s Reports
How to Reset my Password and/or PIN
Dashboard Security
Form Management – Form Security
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System
62 Articles
Adding Online Booking to Your Website
Dashboard Overview
Zapier – Creating a Zap
How to Change Your Admin Password
Changing the Business Location for Online Booking
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Troubleshooting
23 Articles
Setting up a New Client Diary System
How to Add/Edit Timezones and Why They are Required in Client Diary
How to Calculate the Length of an SMS
How To Update Your Credit Card
Disabling Employees Accessing the Database Outside of the Business
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