If requested by a Support Team Member to visit this page you will be asked to download and run one of the following:

Teamviewer Windows

Teamviewer Mac


  • Click the correct link above for your computer type
  • Either choose Download or Save or Run depending on which option you are given.
  • If you chose Download or Save, after it’s completed downloading, click the file to run it
  • If you can’t find the file to run it, head to your Downloads folder and find the file called “Support.exe” (windows) or “TeamViewerQS.dmg” (Mac).  Double click that file to run it.