When setting up features such as Online Bookings, Online Vouchers, and Payment Links, Client Diary integrates with Stripe as its payment gateway.

Stripe pricing facts

  • There is no cost to sign up and start using Stripe.
  • Stripe charges 1.7% + 30c per transaction.
  • Stripe fee reference: Stripe Pricing.

From October 2026, Australian businesses must not pass card surcharge fees on to customers. Client Diary documentation and setup guidance follow that rule.

How to set up Stripe

  • Sign up directly via Stripe: Stripe registration.
  • Or connect Stripe from within your Client Diary account using “Connect with Stripe”.

Features that connect with Stripe

  • Online Booking Deposits
  • Online Vouchers
  • Payment Links
  • Client Diary integrated terminal (ClientPay)

Client Diary processing fee

A 1.05% Client Diary processing fee applies to Payment Links.

There is no Client Diary processing fee on:

  • Online Vouchers
  • Online Booking Deposits
  • ClientPay terminal

If you need configuration help, contact support.