All support in Client Diary is offered at no charge

Choose your preferred support method


Our documentation area is famous for easy to read, step by step guides on how to use every part of Client Diary. If you’d like to see visually how to use any part of Client Diary, this is your place.

Email Support

If you prefer, we’re pretty quick on our emails.

Simply send us a quick email and we’ll help just as fast as we can.

In App Support

By far the fastest way to get hold of our support team. Simply click on the support link within Client Diary and request help.

You may be asked to use Anydesk. If so, please choose the correct version below

I HIGHLY recommend Client Diary. Efficient, easy to use, many features and the service is incredible.

Annika from Client Diary saved me when my previous software programme crashed… and had everything online for me by first client the next morning. Annika has continued to go above and beyond to assist me and has been exceptionally patient with my basic tech knowledge. Thank You Client Diary and Annika.

Krystine Smith, Brisbane

You may be asked to use Teamviewer. If so, please choose the correct version below

  • Click the correct link above for your computer type
  • Either choose Download or Save or Run depending on which option you are given.
  • If you chose Download or Save, after it’s completed downloading, click the file to run it
  • If you can’t find the file to run it, head to your Downloads folder and find the file called “Support.exe” (windows) or “TeamViewerQS.dmg” (Mac).  Double click that file to run it.