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  3. Knowledgebase

Online Booking 39 Articles

  • Turning on Deposits / Pre Payments for Online Bookings
  • Adding Online Booking to Your Website
  • Using QR Codes for Online Booking and Vouchers
  • Troubleshooting Online Booking Verified Messages
  • How Your Client Uses Online Booking
  • View all articles

Security 10 Articles

  • How To Use Tax Options In Reports
  • Multi Sites – Restricting Employee Access to Another Site’s Calendar
  • Multi Sites – Restricting Employee Access to Another Site’s Reports
  • How to Reset my Password and/or PIN
  • Dashboard Security
  • View all articles

System 62 Articles

  • How Can I Get Fast Help?
  • How to use EziPay, SalonPay, BeautyPay etc
  • Receipt Overview
  • Viewing Employee Weekly Targets
  • How to Change Your Admin Password
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Troubleshooting 24 Articles

  • When you Have More Than 1000 Clients
  • How to Reset my Password and/or PIN
  • How Add/Edit Timezones And Why They Are Required In Client Diary
  • I’m based in Canada. Why is my SMS not sending?
  • How To Update Your Credit Card
  • View all articles

Products 21 Articles

  • Editing Stock in Bulk
  • How to Order from Specific Suppliers
  • How To Do A Stocktake (Without Variants)
  • How To Do A Stock Transfer
  • How To Do A Stock Order
  • View all articles

Services 36 Articles

  • How To Apply A Custom Colour To Certain Services
  • Turning off After Appointment Marketing messages
  • Setting up Before Appointment Marketing
  • How To Add and Edit Services
  • Editing a Before Appointment Marketing message
  • View all articles

Mobile 17 Articles

  • Mobile App – How to Block out Time
  • Mobile App – How to move to another date
  • Viewing the latest news in the mobile app
  • Using the Dashboard in the Mobile App
  • Approving Online Bookings via the Mobile App
  • View all articles

Online Vouchers 13 Articles

  • How your customers purchase Online Vouchers
  • How to create and remove Promo Vouchers
  • How to select an Online Voucher when at POS
  • How To Email An Existing Voucher To Clients
  • Viewing value of Online Booking & Voucher payments in Reports
  • View all articles

Forms 8 Articles

  • Form Management – Manually Sending to Clients
  • Form Management – Viewing Completed Forms
  • Form Management – Automate Your Forms
  • Form Management – Form Security
  • Forms Overview
  • View all articles

Payment Links 4 Articles

  • Payment Links Overview
  • Payment Links – Setup
  • Payment Links – Sending Payment Request
  • Stripe Integration

Calendar 97 Articles

  • How to Cancel a No Show Client
  • How to View Cancelled Appointments
  • Adding Your Own Custom Reason in Block Outs
  • Service Bundles Overview
  • Setting up a New Site / Location
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Point of Sale 50 Articles

  • How to “Split” a bill
  • Online Voucher Overview
  • How to use EziPay, SalonPay, BeautyPay etc
  • How to do End of Day Financials
  • How to select an Online Voucher when at POS
  • View all articles

Employees 31 Articles

  • Changing the Order of Employees in the Calendar
  • Multi Sites – Restricting Employee Access to Another Site’s Reports
  • How To View Employees
  • Edit Rosters Directly from the Calendar
  • How To Setup Auto Log Out Timer For Staff
  • View all articles

Marketing 45 Articles

  • Time For Your Appointment reminder / No Future Appointment reminder
  • Editing After Appointment Marketing messages
  • Marketing to client’s who visited a specific site / location
  • Setting up SMS reminders for multiple sites/locations
  • Turning off After Appointment Marketing messages
  • View all articles

Clients 69 Articles

  • Client Deposits / Client Accounts Overview
  • How to Add Clients To Client Diary
  • How to Create Technical Note For Client
  • Using the Go to this Date on Calendar Button
  • Stripe Integration
  • View all articles

Reports 34 Articles

  • How to Use The Overall Summary Report
  • Petty Cash
  • How To Use The Detailed Transaction Report
  • Viewing the “Walk-In” client’s transaction history
  • How To Use Tax Options In Reports
  • View all articles
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