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  3. Knowledgebase

Marketing 45 Articles

  • How to add SMS credits
  • Setting up After Appointment Follow-Up Marketing
  • What to Look for When a Client Does Not Get Their SMS Message or Their Booking Does Not Confirm
  • Time For Your Appointment reminder / No Future Appointment reminder
  • Editing After Appointment Follow-Up Marketing Messages
  • View all articles

Clients 69 Articles

  • How To Use The + Button
  • Merging Duplicate Clients – Automated Method
  • How to Create A General Note For Client
  • Using Quick Replies
  • Form Management – Duplicating Forms
  • View all articles

Reports 34 Articles

  • Client Deposits / Client Accounts Overview
  • Calculating your Stock on Hand
  • How to Use The Overall Summary Report
  • Petty Cash
  • How To Use The Detailed Transaction Report
  • View all articles

Online Booking 39 Articles

  • Adding a Custom Background Pattern to Your Online Booking
  • How to set up Online Booking in Client Diary
  • How to Reduce Gaps Between Online Bookings
  • Turning on Deposits / Pre Payments for Online Bookings
  • Adding Online Booking to Your Website
  • View all articles

Security 10 Articles

  • Disabling Employees Accessing the Database Outside of the Business
  • How To Use Tax Options In Reports
  • Multi Sites – Restricting Employee Access to Another Site’s Calendar
  • Multi Sites – Restricting Employee Access to Another Site’s Reports
  • How to Reset my Password and/or PIN
  • View all articles

System 61 Articles

  • How to Set Your Opening Hours
  • How to use EziPay, SalonPay, BeautyPay etc
  • Receipt Overview
  • Viewing Employee Weekly Targets
  • How Can I Get Fast Help?
  • View all articles

Troubleshooting 23 Articles

  • Troubleshooting Online Booking Verified Messages
  • How to Reset my Password and/or PIN
  • When you Have More Than 1000 Clients
  • I’m Based in Canada. Why is my SMS Not Sending?
  • How Add/Edit Timezones And Why They Are Required In Client Diary
  • View all articles

Products 21 Articles

  • Adding and Editing Suppliers
  • How To Do A Stock Take (With Variants)
  • Editing Stock in Bulk
  • How to Order from Specific Suppliers
  • How To Do A Stocktake (Without Variants)
  • View all articles

Services 36 Articles

  • How To Apply Service Skills To Employees
  • Editing After Appointment Follow-Up Marketing Messages
  • Service Resources – Setting up
  • How To Apply A Custom Colour To Certain Services
  • Turning off After Appointment Follow-Up Marketing Messages
  • View all articles

Mobile 17 Articles

  • Mobile App – How to Create an Appointment
  • Mobile App – How to Block out Time
  • Mobile App – How to move to another date
  • Viewing the Latest News in the Mobile App
  • Using the Dashboard in the Mobile App
  • View all articles

Online Vouchers 13 Articles

  • How to Link Online Vouchers to Your Facebook / Website
  • How Your Customers Purchase Online Vouchers
  • How to Create and Remove Promo Vouchers
  • How to Select an Online Voucher When at POS
  • How To Email An Existing Voucher To Clients
  • View all articles

Forms 8 Articles

  • Form Management – Duplicating Forms
  • Form Management – Manually Sending to Clients
  • Form Management – Viewing Completed Forms
  • Form Management – Automate Your Forms
  • Form Management – Form Security
  • View all articles

Payment Links 4 Articles

  • Stripe Integration
  • Payment Links Overview
  • Payment Links – Setup
  • Payment Links – Sending Payment Request

Calendar 96 Articles

  • How to Edit an Appointment
  • Time For Your Appointment reminder / No Future Appointment reminder
  • Adding Your Own Custom Reason in Block Outs
  • Service Bundles Overview
  • Setting up a New Site / Location
  • View all articles

Point of Sale 50 Articles

  • How to edit or delete an existing transaction
  • Online Voucher Setup
  • Client Deposits / Client Accounts – Fixing any mistakes
  • How to “Split” a bill
  • Online Voucher Overview
  • View all articles

Employees 31 Articles

  • How to add employees
  • Multi Sites – Restricting Employee Access to Another Site’s Calendar
  • Changing the Order of Employees in the Calendar
  • Multi Sites – Restricting Employee Access to Another Site’s Reports
  • How To View Employees
  • View all articles
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