Skip to content
Menu
Features
All Features Overview
Appointments
Forms
Client Management
Online Booking & Payments
Add-Ons
How it works
Pricing
Support
News
Log In
Sign Up
Home
/
Knowledgebase
Online Vouchers
13 Articles
How to Add / Edit Preset Gift Vouchers
Online Voucher Setup
Online Voucher Overview
How to Link Online Vouchers to Your Facebook / Website
How Your Customers Purchase Online Vouchers
View all articles
Forms
8 Articles
Forms Overview
Form Management – Create & Edit
Form Management – More Tools
Form Management – Duplicating Forms
Form Management – Manually Sending to Clients
View all articles
Payment Links
4 Articles
Payment Links Overview
Payment Links – Setup
Payment Links – Sending Payment Request
Stripe Integration
Calendar
96 Articles
Online Booking Overview
Sending Preset/Template SMS Messages
How to View a Clients Loyalty Program History
Approving or Denying an Online Booking via Email
Using Quick Replies
View all articles
Point of Sale
50 Articles
How to Change the Paying Client in the POS
Taking Payment for a Service Bundle
How to Take a Customer to POS
How to do a Group Checkout
How to Use a Barcode Scanner
View all articles
Online Booking - 2026
20 Articles
Limit How Far In Advance A Beta Online Booking Can Be Made
Creating an Announcement for Your Online Booking Beta
How to Add Custom Terms and Conditions to Your Online Booking Beta
How to Set Up Beta Online Booking in Client Diary
Enable Online Booking Service Prices to Show
View all articles
Employees
33 Articles
How To Use Top Selling Services Report
Viewing Employee Weekly Targets
How To Add Custom Info On to Your Client Receipts
How to Adjust Your Billing Plan When Adding Staff
How to Re-activate an Employee
View all articles
Marketing
45 Articles
Setting up Before Appointment Instruction Marketing
SMS All Clients That Have Visited Recently
Editing Before Appointment Instruction Message
SMS All Clients Who Are New
Before Appointment Instruction Marketing Overview
View all articles
Clients
69 Articles
When You Have More Than 1000 Clients
Reward Points Overview Page
How To Add Custom Fields To Client Details
Review / Feedback SMS
How to Change the Paying Client in the POS
View all articles
Reports
34 Articles
Multi Sites – Restricting Employee Access to Another Site’s Reports
Dashboard Security
How To Apply Xero To Client Diary
How to Use Top Spending Client Report
Non Returning Clients Report
View all articles
Online Booking
38 Articles
Service Bundles Overview
How to Zero a Credit When the Client Doesn’t Show
Creating a Service Bundle
Using Quick Replies
Copy a Service Bundle to Another Site/Location
View all articles
Security
10 Articles
Setting up Employee Security Groups
How to Change Your Admin Password
How to Setup Auto Log Out Timer for Staff
Disabling Employees Accessing the Database Outside of the Business
How To Use Tax Options In Reports
View all articles
System
62 Articles
How To Redeem Your Clients Reward Points
Add your Telegram Username to Client Diary
How to Copy a Class to Another Location
Xero Integration Pricing
Reward Points Overview Page
View all articles
Troubleshooting
23 Articles
How SMS Credits Work In Client Diary
Changing the Business Location for Online Booking
Changing the URL Link Address for Online Booking
My Receipts / Reports Won’t Print
How to Gather Error Logs
View all articles
Products
21 Articles
How To Send Order
When a Supplier Has to be Added to a Product
How To Resend or Download and View Past Order Histories
How to Add/Edit Products
How to Use a Barcode Scanner
View all articles
Services
36 Articles
Taking Payment for a Service Bundle
How to Copy a Class on the Calendar
Editing a Service Bundle
How to Copy a Class to Another Location
Deleting / De-Activating a Service Bundle
View all articles
Mobile
17 Articles
Find and Start the Telegram Bot for the First Time
Using the Telegram Bot to Check Your Bookings
Using the Telegram Bot to Check Your Roster
Mobile App – How to Cancel an Appointment
Using the Telegram Bot to Check Your Target
View all articles
