How to approve or deny an online booking

When a client makes an online booking you are alerted by an email to your company email account and via an alert built into Client Diary.

You can then choose to approve the booking, or, if it didn’t suit (say you forgot to book out a holiday in the future), you can deny the booking.

For each of these actions, the client is sent an SMS to let them know it was either approved or denied.

Below is a video showing this in action.  It’s very straight forward:


For more information on Online Booking check out our Online Booking Overview.