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Knowledgebase
Calendar
99 Articles
How to Create an Appointment
Client Deposits / Client Accounts – Viewing the client’s balance
Time For Your Appointment reminder / No Future Appointment reminder
How To Add and Edit Block Out Notes
Turning off Before Appointment Messages
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Clients
85 Articles
How to edit or delete an existing transaction
How to use EziPay, SalonPay, BeautyPay etc
How To Do A Group Checkout
How To Add Custom Info On to Your Client Receipts
Quoting a customer
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Point of Sale
48 Articles
How to Take an Appointment to the Point of Sale
Client Deposits / Client Accounts – Fixing any mistakes
How To Redeem Your Clients Reward Points
How to Add a New Payment Method
How to use EziPay, SalonPay, BeautyPay etc
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Reports
31 Articles
How to edit or delete an existing transaction
How To Use Top Selling Services Report
Setting up Employee Security Groups
How To View Your Reward Points In Your Reports
Multi Sites – Restricting Employee Access to Another Site’s Reports
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Marketing
39 Articles
Setting up SMS reminders
Setting up SMS reminders for multiple sites/locations
Turning off After Appointment Marketing messages
How to add SMS credits
New Client Welcome SMS
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System
42 Articles
Setting up Employee Security Groups
How To Assign Rewards To Clients (All Or Individual)
How to Setup to Send an Invoice to Xero unpaid.
How Can I Get Fast Help?
How To Edit Your Existing Rewards
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Employees
29 Articles
How to Set Employee Rosters
How To Print The Employee Day Sheet
Setting up Employee Security Groups
Disabling Employees accessing the Database Outside of the Business
How setup Employee Targets
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Products
22 Articles
How To Add/Edit Products
How To View Past Order Histories
How to delete things (Clients, Services, Products, etc)
Refunds
How To Use The + Button
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Services
32 Articles
How To Add and Edit Services
Booking a Service Bundle
How to delete things (Clients, Services, Products, etc)
Taking payment for a Service Bundle
How To Use The + Button
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Security
9 Articles
Setting up Employee Security Groups
Multi Sites – Restricting Employee Access to Another Site’s Calendar
Multi Sites – Restricting Employee Access to Another Site’s Reports
How to Change Your Admin Password
How To Setup Auto Log Out Timer For Staff
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Mobile
17 Articles
Mobile App – How to view another employee’s Calendar
Using the Telegram Bot to check your target
Mobile App – How to Create an Appointment
Mobile App – How to Block out Time
Mobile App – How to move to another date
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Troubleshooting
22 Articles
How Can I Get Fast Help?
Refunds
My receipts / reports won’t print
How to Gather Error Logs
How Sms Credits Work In Client Diary
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Online Booking
33 Articles
Setting up Employee Security Groups
How To Set Your Online Booking To Only 30 Minute Time Slots
Using Quick Replies
Online Booking Overview
How to toggle email notifications of online booking
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Online Vouchers
9 Articles
How to add / edit Preset Gift Vouchers
Online Voucher Setup
Online Voucher Overview
How to link Online Vouchers to your facebook / website
How your customers purchase Online Vouchers
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