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  1. Home
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  3. Knowledgebase

Products 21 Articles

  • How To View Past Order Histories
  • How To Add/Edit Products
  • How to Use a Barcode scanner
  • How to delete things (Clients, Services, Products, etc)
  • Calculating your Stock on Hand
  • View all articles

Services 32 Articles

  • Deleting / De-activating a Service Bundle
  • How to Copy a Class to Another Location
  • How to delete things (Clients, Services, Products, etc)
  • Setting up Service Bundles for Online Booking
  • How To Use The + Button
  • View all articles

Mobile 17 Articles

  • Using the Telegram Bot to check your roster
  • Mobile App – How to cancel an appointment
  • Using the Telegram Bot to check your target
  • Mobile App – Using a barcode scanner at POS on your phone or tablet
  • Mobile App – How to view another employee’s Calendar
  • View all articles

Online Vouchers 10 Articles

  • How to add / edit Preset Gift Vouchers
  • Online Voucher Setup
  • Online Voucher Overview
  • How to link Online Vouchers to your facebook / website
  • How your customers purchase Online Vouchers
  • View all articles

Calendar 97 Articles

  • Adding a Custom Background Pattern to Your Online Booking
  • How to print the calendar
  • How to Change the Calendar Time Slot Intervals
  • How to Use the Team Weekly Roster
  • Using Quick Replies
  • View all articles

Point of Sale 48 Articles

  • Creating a Surcharge for use at Point of Sale
  • How To Apply Xero To Client Diary
  • How to Create / Redeem a Voucher at POS
  • How to Take an Appointment to the Point of Sale
  • Setting up your Sustainable Salons Fee
  • View all articles

Employees 30 Articles

  • How to Re-activate an Employee
  • How to Set Employee Rosters
  • Viewing Appointment Logs
  • Setting up Employee Security Groups
  • How to Setup Employee Targets
  • View all articles

Marketing 42 Articles

  • Before Appointment Marketing Overview
  • How to view your previous SMS campaigns
  • Setting up SMS reminders
  • Turning off Before Appointment Messages
  • How to Edit a Client’s Marketing Preferences
  • View all articles

Clients 67 Articles

  • How To Do A Group Checkout
  • How To Add Custom Info On to Your Client Receipts
  • Viewing the “Walk-In” client’s transaction history
  • Client Account Balance Report
  • How to edit or delete an existing transaction
  • View all articles

Reports 34 Articles

  • Non Returning Clients Report
  • Client Account Balance Report
  • How to edit or delete an existing transaction
  • Xero setup – basic guidelines and example
  • Viewing Employee Weekly Targets
  • View all articles

Online Booking 34 Articles

  • Copy a Service Bundle to Another Site/Location
  • How to Zero a Credit When the Client Doesn’t Show
  • Setting up Employee Security Groups
  • Editing a Service Bundle
  • Using Quick Replies
  • View all articles

Security 9 Articles

  • Setting up Employee Security Groups
  • How to Change Your Admin Password
  • How To Setup Auto Log Out Timer For Staff
  • Disabling Employees accessing the Database Outside of the Business
  • How To Use Tax Options In Reports
  • View all articles

System 55 Articles

  • Reward Points Overview Page
  • Find and start the Telegram Bot for the first time
  • How to Create / Redeem a Voucher at POS
  • Setting up Employee Security Groups
  • How to Change Business Name Listed In Your Online booking SMS Reminders
  • View all articles

Troubleshooting 24 Articles

  • Changing the Business Location for Online Booking
  • My receipts / reports won’t print
  • Changing the link address for Online Booking
  • How Can I Get Fast Help?
  • How to Gather Error Logs
  • View all articles
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