Stripe Integration

When setting up features such as Online Bookings, Online Vouchers, and Payment Links, you’ll find that Client Diary integrates with Stripe as its payment gateway.

Client Diary chooses Stripe for its competitive pricing and user-friendly interface, making it easy to navigate for everyone — from tech experts to those transitioning from a traditional paper diary.

Do I need to pay to use Stripe?

There is no cost to sign up and start using Stripe.

Once you’re set up, Stripe charges a small transaction fee of 1.7% + 30¢ per transaction.

For more details on Stripe’s fees, visit: Stripe Pricing

How Can I Set Up Stripe?

Setting up Stripe is quick and easy, and can be done in a couple of simple ways:

Sign up directly on Stripe’s website: Visit the Stripe registration page and click “Register.”

Sign up through your Client Diary account: Simply click “Connect with Stripe” in the Stripe Integration section, which can be found on various pages within your Client Diary account.

What Features Can Be Connected with Stripe?

In Client Diary, there are several ways to collect deposits or full payments from clients using Stripe:

  • Online Booking Deposits: Accept deposits for online bookings. Learn more here.
  • Online Vouchers: Allow clients to purchase vouchers directly through your site. Find more information here.
  • Payment Links: Send payment links via SMS to clients for easy payments. More details are available here.
  • Client Diary Integrated Terminal: Use a Client Diary ClientPay terminal for in-person payments. For more information, contact us here.

Passing Fees to Clients

To help reduce your business costs, Client Diary offers the option to pass the transaction fee on to your clients. This means the client will cover the fee as part of their payment.

This option is available for the following features:

  • Online Booking Deposits
  • Payment Links
  • ClientPay terminal

For more information on these features, please refer to the links provided in the sections above.

Does Client Diary charge a fee?

A 1.05% Client Diary processing fee applies to certain features.

Which Features Include the Client Diary Processing Fee?

  • No Processing Fee:
    • Online Vouchers
    • Online Booking Deposits (when the business covers the transaction fee)
  • Includes Processing Fee:
    • Payment Links
    • Online Booking Deposits (when the transaction fee is passed to clients)

If you have any questions or concerns, please contact us through our Contact page.