Troubleshooting
- My Receipts / Reports Won’t Print
- How Can I Get Fast Help?
- How to Hold Transactions
- Setting up a New Client Diary System
- Troubleshooting Online Booking Verified Messages
- When You Have More Than 1000 Clients
- How to Add/Edit Timezones and Why They are Required in Client Diary
- How To Update Your Credit Card
- How to Log in to Client Diary
- Disabling Employees Accessing the Database Outside of the Business
- What Are The Different Calendar Views In Client Diary
- How to Set Your Calendar View to 24 Hour Mode
- How to Re-activate an Employee
- Refunds
- How SMS Credits Work In Client Diary
- Changing the Business Location for Online Booking
- Changing the URL Link Address for Online Booking
- How to Gather Error Logs
- What to Look for When a Client Does Not Get Their SMS Message or Their Booking Does Not Confirm
- Poor Internet is Making my Calendar Not Refresh Properly
- How to Reset my Password and/or PIN
- I’m Based in Canada. Why is my SMS Not Sending?
- How to Calculate the Length of an SMS