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  5. Troubleshooting

Troubleshooting

  • My receipts / reports won’t print
  • How Can I Get Fast Help?
  • How to Hold Transactions
  • Setting up a new Client Diary system
  • Troubleshooting Online Booking Verified Messages
  • When you Have More Than 1000 Clients
  • How Add/Edit Timezones And Why They Are Required In Client Diary
  • How To Update Your Credit Card
  • Online Status indicator and alert
  • How to Log in to Client Diary
  • What Are The Different Calendar Views In Client Diary
  • Disabling Employees accessing the Database Outside of the Business
  • How to Set Your Calendar View to 24 Hour Mode
  • How to Re-activate an Employee
  • Refunds
  • How Sms Credits Work In Client Diary
  • Changing the Business Location for Online Booking
  • Changing the link address for Online Booking
  • How to Gather Error Logs
  • Poor internet is making my calendar not refresh properly
  • What to look for when a client does not get their SMS message or their booking does not confirm
  • How to Reset my Password and/or PIN
  • I’m based in Canada. Why is my SMS not sending?
  • How to Calculate the Length of an SMS
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